With Vivint pricing, there are two types of monthly fees:
- When you enter into a contract, your monthly fee covers monthly monitoring and payment of your security equipment.
- When you pay in advance for all your equipment, your monthly payments are for monitoring purposes only.
If you are financing, your monthly payments may vary depending on how much equipment you have ordered. Your monitoring fees are easier to predict.
Vivint’s basic monitoring plan is called Smart security monitoring. It costs $ 29.99, which is comparable to ADT. The plan gives you access to the Vivint app (formerly known as the Vivint Sky App), but you can not use any home automation features. You can also not add cameras to your alarm system with this package.
The next level is Smart Home Monitoring level. It comes with access to the Vivint smart home app and the ability to control your Vivint devices, e.g. Vivint Element thermostat, with voice commands. This plan costs $ 39.99 a month.
The most expensive plan is Smart Home video surveillance level. It starts at $ 44.99 a month and allows you to add cameras to your system along with all the features offered through the smaller packages.
However, there is a catch. $ 44.99 only covers one camera. Additional cameras cost you an additional $ 4.99 per. Camera every month. Even worse, your system can only have a total of six cameras. This is bad news if you have a large home and a lot of properties to cover.
With a total of six cameras, you pay $ 69.94. It is the most expensive surveillance plan on the market.
Vivint equipment prices are high compared to competitors. A basic sensor or motion detector ranges from $ 50 to $ 100 when the average is closer to $ 30. Why so high? Vivint equipment has lifetime warranties (with the Premium Service plan) and proprietary equipment that can cover their higher costs.
When you sign up for a Vivint system, you can expect a $ 49 installation fee. Other pro-installed brands like ADT charge more if you add smart home appliances or security cameras, so that’s actually a pretty good deal.
To get out of your Vivint contract, you will have to pay what you owe and possibly the remaining monitoring fees. This can be thousands of dollars if you have a longer contract.
Can’t afford to pay your system and need to exit your contract? Vivint offers a cancellation service if you are faced with unfortunate and unexpected circumstances (death, active military service, bankruptcy). You must contact Vivint customer service to see if you are qualified and you must document your circumstances.
You can also transfer your contract to another. Transfer is useful if you can no longer afford the system, but a friend or family member needs a security system. If you are selling your home, you can even transfer the system to the buyer. You may have to pay a $ 99 transfer fee and pay off any financing before making the transfer.
When you move, the Vivint home security company charges $ 149 to remove your system and an additional $ 149 to get your system up and running in your new home if you choose to have everything done by a professional. DIY types can avoid fees by doing it all themselves. If you sign a new agreement when you move, Vivint waives the professional installation fee.
As mentioned above, Vivint offers a lifetime warranty on its products with its Premium Service plan. If you do not choose the Premium Service subscription, your equipment has a 120-day warranty.
If a device fails, Vivint will send a professional to repair it (free of charge) for up to 120 days after installation, even without the protection plan. After 120 days, service calls cost $ 49 per. Visits and replacement of defective equipment are free. Each service visit has a 60-day warranty, so if you need another visit, they are free for three months after the first visit.